If you are already registered on royalmail.com, please enter your details here:
*Indicates a required field
Your login details will be sent across a secure connection.
(Your password must have 8 characters or more and contain at least one letter and one number with no spaces.)
If you have not already registered, you can do so now.
It’s important our customers know the difference between mail delivered by Royal Mail and its competitors. You’ll know if Royal Mail delivered an item as the displayed image will show on the item envelope or packaging.
The minimum information we need from you for any claim is:
For compensation, you must also provide: